Everything your users touch, looked after
Managed IT means one team takes responsibility for the day-to-day: answering help desk calls, keeping computers and servers patched, setting up new hires, managing Microsoft 365 or Google Workspace, and dealing with your internet provider, printer company and software vendors. You get a predictable monthly price instead of an invoice every time something breaks.
Because we're a cloud company first, your environment is managed remotely with modern tools. Most issues are handled over a remote session, and when hands are needed in Georgia we come on site from Canton.
Fully managed or co-managed
No IT staff? We become your IT department. Already have an IT manager or a small team? Co-managed IT gives them a help desk to pass tickets to, enterprise tools they don't have to buy, and senior engineers for cloud, security and migration projects. Responsibilities are agreed in writing so nothing falls through the gaps.
Network and server support
We design and support office networks, firewalls and Wi-Fi, and look after on-premises servers for as long as you need them, with a plan for moving them to the cloud when the time is right.
Planning, not just tickets
Regular technology reviews cover what to replace, which licenses to trim, which risks to close and what next year's IT budget should look like.